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Terms and Conditions
Terms and Conditions for The Big Leap Group Coaching Program
By clicking the payment button, entering your credit card information, making a PayPal payment, or otherwise enrolling—electronically, verbally, or otherwise—you (“Client”) agree to be provided with products, programs, or services by Martina Flor & Team (“Coach”), acting on behalf of Big Ampersand GmbH (“Company”). By enrolling, you are entering into a legally binding agreement with the Company, subject to the following terms and conditions:
Terms of Service
Upon execution of this Agreement, electronically, verbally, or otherwise, the Coach agrees to provide services in accordance with the 2024 The Big Leap Group Coaching Program. The scope of services rendered by the Coach shall be limited to those described in this Agreement and/or as outlined on the Program’s website.
The Program duration is 4 months and includes the following:
- Access to Leap Now Blueprint to Launch & Grow Your Freelance Business
- 8 Live Group Mentorship Calls
- 12-Month Community Access
- Coworking Calls
- 2 Virtual Business Retreats
- The Art of Lead Generation Masterclass
- Income Streams for Freedom Mini Course
- Planning for a Kick Ass Year Workshop
- Access to a Library of Business Intensive Trainings & Tools
- The Big Leap Welcome Package
The Coach reserves the right to substitute services of equal or comparable value to the Program if necessary.
The Client agrees to be fully engaged, prepared, and open to completing the work. The Client is ultimately responsible for their own success and implementation of the objectives set forth in the Program.
Methodology
The Client agrees to engage with the Coach’s proposed methods and actively participate. The Coach makes no guarantees regarding the outcome of coaching sessions or the Program. Methods or parts of the Program may be adjusted based on the Client's needs.
Payment and Refund Policy
By entering into this Agreement, the Client agrees to pay the full purchase price or any agreed installment payments. For payment plans, the first payment initiates monthly payments on the same date each month.
Refunds for the Professional Level of the Program are available within 14 days of purchase, provided the following conditions are met: the Client has engaged with the training videos, attended live sessions, and participated in the community. If, after this experience, the Client feels the Program is not a fit, they can request a refund by emailing [email protected]. The cost of the welcome package will be deducted from the total refund amount.
The Client agrees to follow the payment plan schedule outlined on the Coach’s website or otherwise communicated. Failure to make payments on time may result in suspended participation, including access to materials and sessions. Late payments incur a 3% interest fee per week, up to 30 days. If no payment is made after 30 days, the Coach reserves the right to terminate the Agreement.
Retreat and Additional Services
Two optional virtual retreats are offered—one during the Program and another in Spring/Summer 2025. Details of the retreat will be shared closer to the start date. Clients will be asked to confirm participation.
Calls and Communication
The Client will receive a Zoom link prior to each meeting. Martina Flor and team members may offer direct and constructive feedback. For 1-on-1 calls, the Client must provide 24-hour notice for rescheduling. Unused benefits will not roll over after the Commitment Period.
Confidentiality
Both the Company and the Client agree to maintain confidentiality regarding information shared during coaching sessions and within the support group. If a Client violates this by sharing another participant’s confidential information, they will be removed from the Program with no refund issued.
Disclaimer
The Client acknowledges that Martina Flor (referred to as “Consultant” or “Big Ampersand GmbH”) is not acting as an employee, agent, lawyer, doctor, manager, therapist, financial analyst, or accountant. This Program will not diagnose or treat any condition, and the Client should seek professional help for any medical or psychological issues.
Right to Terminate
The Coach reserves the right to terminate this Agreement at any time and will provide a refund for any unused portion of the Program that has been paid in advance.
Good Faith
Both parties agree to act in good faith in the negotiation, execution, delivery, performance, and termination of this Agreement.
Force Majeure
Neither party is liable for failure to perform due to causes beyond their control, including but not limited to acts of God, war, or labor strikes. Performance shall be extended for the duration of such circumstances.
Use License
All materials provided remain the intellectual property of the Coach. Nothing in this Agreement transfers rights or licenses beyond what is explicitly provided.
Limitations of Liability
The Coach is not liable for any damages arising from the use or inability to use materials on the Program’s website. Some jurisdictions may not allow limitations on implied warranties or liability for consequential damages.
Severability/Waiver
If any provision is deemed invalid, the rest of the Agreement remains in force. Failure to exercise any right does not constitute a waiver of that or any further rights.
Revisions and Errata
Program materials may contain errors. The Coach does not guarantee accuracy and reserves the right to update materials without notice.
Links
The Company is not responsible for the content of any linked external sites. The Client visits these sites at their own risk.
Site Terms of Use Modifications
The Company may update these Terms of Use without notice. Continued use of the website implies acceptance of the current terms.
Governing Law
This Agreement is governed by the laws of the Company’s home jurisdiction, without regard to conflict of law provisions.
Entire Agreement
This Agreement represents the entire understanding between the parties and supersedes all prior agreements, written or oral.
© Big Ampersand GmbH 2024